Our refund and returns policy last 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you haven’t received a refund, check your bank account or credit card account as it often takes some processing time before a refund is posted.
If you still have not received your refund yet, please contact us at firstname.lastname@example.org .
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We will replace items that are defective or damaged. If you need to exchange for the same item, send us an email at email@example.com and send your item to: EnviroLog, 200 Ocilla Highway, Fitzgerald, GA 31750.
To return your product, you should mail your product to: EnviroLog, 200 Ocilla Highway, Fitzgerald, GA 31750.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.